Payment Method

When you shop at our website: https://www.sibionicscgm.com, Sibionics would accept the following payments:
PayPal
Visa
MasterCard
Amercian Express
UnionPay
Bancontact
iDEAL
Shop Pay
Apple Pay
Google Pay

     

    A. Paypal 

    PayPal is secure and efficient way for shopping online. It store your credit card and billing information in your PayPal account, thereby eliminating the need to enter your info again and agin in different stores. If you select PayPal as your method of payment on the payment page, you will be taken to PayPal website to input the transaction financial details. Once you confirm your payment in PayPal, you will be redirected back to www.sibionicscgm.com

    How to Pay with Paypal?

    Log in your PayPal
    Enter your Card Details; the order will be shipped to your PayPal address, please check it is correct, then click Submit.
    Your Payment will be processed, and a receipt will be emailed to you.

      NOTE: Your order will be shipped to your PayPal address. Ensure you have selected or entered the correct delivery address.

       

      B. Pay with credit card:

      We accept payment from these credit cards: Visa,MasterCard,Amercian Express,UnionPay. 

      When you choose to pay by credit card, the page will go to payment to check out which can protect your card and personal privacy.Sibionics won’t collect any of your card information when you shop with us. If you transaction fails, please contact your bank for details.

      How to pay with a credit card:

      1) Select your shipping address or create a new one;

      2) Enter your card details and click“Submit”;

      3) Your payment will be processed and a receipt will be sent to your e-mail address.

       

      C. Pay with Google Pay

      You can pay through online stores easily and securely using Google Pay's quick checkout process. When you use Google Pay to pay for your order, there's no need to manually enter your credit card information or shipping address. You just click the Google Pay button and Google Pay provides that information to the payment provider.Please note that your related personal information would be thereby processed by Google Pay and payment provider in accordance with their own Privacy Policy. We suggest you to read their privacy policies and know your privacy rights before using their service.

      How to pay with Google Pay

      When you visit an online store, you'll see a button that displays the Google Pay logo.
      You can click this button to purchase items through Google Pay. After you click this button, your billing and shipping information will be displayed on your device. You will then need to authenticate to complete your purchase.

       

      D. Pay with Apple Pay

      You can pay in online stores quickly and securely with Apple Pay.

      Apple Pay offers a quick checkout process. When you use Apple Pay to pay for an order, you don't have to manually enter your credit card information or mailing address. You just click the Apple Pay button and scan your fingerprint, and Apple Pay provides this information to the payment provider.

      How to pay with Apple Pay

      When you visit your online store with an Apple Pay-enabled device, you'll see a button that displays the Apple Pay logo.

      You can tap or click the button to make a purchase with Apple Pay. Once you've done this, the device will display the shipping and billing information you added to its wallet, along with order fees, shipping, and taxes. You will then need to authenticate your purchase. The authentication process is slightly different depending on the device you are using:

      iPhone or iPad
      A prompt will appear on your device telling you to use Touch ID on your device to confirm the purchase. You'll need to scan your fingerprint on your device's Touch ID to authenticate this purchase.

      Macbook with Touch ID
      A prompt will appear on your Touch Bar telling you to use Touch ID on your Macbook to confirm this purchase. You'll need to scan your fingerprint on Touch ID to authenticate this purchase.

      On a Mac without Touch ID
      If you don't have Touch ID, you can use Apple Pay on your Mac computer from another device, such as an iPhone, iPad, or Apple Watch. To verify connectivity, you must ensure that your device and computer meet the following setup requirements:
      The distance between them is relatively small.
      Bluetooth is turned on.
      They are both logged into the same iCloud account.
      A dialog box will appear on your computer telling you to confirm the purchase by using Touch ID from another device. You will need to scan your fingerprint on your device to authenticate this purchase.

       

      E. Pay with iDEAL

      When you make a purchase from the online store, the iDEAL payment option is available during the checkout process.

      If you would like to pay using iDEAL, you can select this method during checkout. After selecting iDEAL, you will be prompted to select a bank account. You will then be redirected to your bank account to complete your purchase.

       

      F. Pay with Bancontact

      You can pay for your purchases directly from your bank account using the Bancontact app. You cannot cancel the payment as funds are deducted immediately.

      Shipping Policy

      Thanks for shopping with www.sibionicscgm.com. International shipping might experience delay due to distance. If  you have any questions, contact support@sibionics.com so we can provide you with shipping assistance.

      Order Processing Time

      • It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
      • Generally, orders are shipped within 3 working days of order confirmation/payment. Orders made on the weekends might experience delay.
      • Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

      Total Delivery Time = Processing Time + Shipping Time(depending on your location)

      Shipping Address：

      • Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer), we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. You must include a daytime telephone number for all orders.

      Tracking

      • You will receive an email when your order has been shipped. A tracking number will be provided. Please note: This may take longer during events or holidays.
      • Tracking information may take 48 to 72 hours to update.
      • If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.

      Delivery Time Exceeded

      Due to weather and holidays, international shipping may be delayed. If your order is delayed, please contact us by email salahuddin@pharmaworld-uae.com， we will promptly verify the situation with the shipping company. Thank you for your understanding and support.

      Order Cancellations

      • We can cancel the order for you if you contact us in time after your purchase. If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
      • Orders can't be canceled once the parcel is shipped out.

      About Tax

      In seldom cases, orders may be charged the customs fees by your government, not our site, however we will be responsible for the charges.Please contact our after-sales team for processing.

      Lost Shipments

      If you believe your order has been lost by the courier, please cooperate with our customer support team by contacting the courier to issue a certificate of shipment loss or damage, so we offer you a resolution.

      Email: salahuddin@pharmaworld-uae.com

      Address: